Tell me what’stangled.

I’m Gene. Solverr is my one-person fix-it shop for websites, bookings, business systems and the IT under all of it. I work with small teams in the Philippines and abroad, and the messy jobs are my favourite.

Describe your tangle See what I fix

Tap a tag. Or scroll, and I’ll pull it straight.

What I fix

Four kinds of mess, one cable. Each problem from up there is now tied to the part of my work that sorts it out.

Websites and online shops

A site that works on every phone, that you can update yourself, and that lives in your name.

Moving a site off an old account or slow hosting, an online shop with a proper catalog, booking and sign-up pages built in, or small fixes to the site you already have.

  • Our website is stuck on someone else’s account

Bookings, reminders and follow-ups

The messages you keep typing by hand, sent for you at the right time.

Online booking with confirmations and reminders, rebooking nudges and thank-you emails, newsletters sent from one place, and WhatsApp messages if that’s where your clients are, with the running costs spelled out before you decide.

  • Clients book by DM at midnight

Business systems and ERP

For teams that outgrew the spreadsheet: one system for the work that actually runs the business.

A full ERP when you’re ready, with approvals, purchasing, inventory, HR and helpdesk in one place, or one focused app like a catalog when that’s the real knot. Reimbursements where people send a photo of the receipt and the total gets checked for them. Reports and live dashboards that build themselves.

  • Orders live in four spreadsheets
  • Receipts live in a shoebox

IT, servers and security

The quiet stuff underneath that keeps everything else running.

Backups that have actually been tested, safer logins with every account in your name, an alert the moment your website or email goes down, Wi-Fi that behaves, and remote help when something breaks.

  • Wi-Fi dies every afternoon
  • Nobody knows the admin password

Untangled lately

A few real knots from the past months. Names are left out, because the people I work for didn’t sign up to be on my website.

Price lists in every shape

Business systems, for an IT and security systems company

The tangle. Pre-sales planned every job from more than a dozen supplier price lists, each laid out differently. Some were in US dollars, some included VAT and some didn’t, and old lists sat right next to new ones.

What I did. I built a pre-sales catalog as its own app inside their ERP. Each supplier’s file imports through a format it remembers, VAT and currency are worked out so vendors compare fairly, and items the company doesn’t sell are skipped on their own. Old lists stay as history, and any price older than six months gets flagged. A client’s cart turns into the full material list, down to the screws, cable and conduit, in the same layout as the company’s own workbook.

Now. Pick a client, fill a cart, export the list. 133 automated tests check the catalog every time it changes.

A back office in one place

ERP, for the same company

The tangle. Who still has to approve this? Has the customer’s order been bought and delivered yet? Who has the projector on Friday? A growing company needs those answers in one place.

What I did. I built custom apps inside their ERP, each shaped around how the team already works. One screen where a manager approves expenses, overtime, purchases and leave. A purchasing view that follows each sale through quotes, purchase orders and deliveries. Helpdesks for support, returns and supply chain. IT assets and who holds them. A scheduler for people, drivers, vehicles and rooms. Cash advances and loans, with their approvals and repayments.

Now. One system, one login, and every request leaves a trail. The catalog above is one of its apps.

The front door, rebuilt

Servers and network, for an organization’s web apps

The tangle. More than a dozen web apps lived on servers in one office, and the main website lived somewhere else. Opening office ports to the internet wasn’t an option, and when the outside server went down, visitors waited about ten seconds for a page that looked broken.

What I did. I rebuilt the way in, from the visitor’s side inwards. When the outside server failed, the gateways showed a maintenance page in about a second, then put everything back exactly as it was once it recovered.

  1. Visitors anywhere
  2. Cloudflare keeps copies of pages close to visitors and stops attacks early
  3. A private tunnel out of the office, so there are no open doors to find
  4. Two gateways running Caddy share the work and send each visitor to the right app
  5. More than a dozen apps and sites, or a maintenance page if one is down
  6. Mirrored disks, two copies of every file
The route a visitor takes, top to bottom.

Now. Either gateway can go down without anyone noticing, and every change is logged so it can be undone.

A website with secrets in the walls

Websites, for a nonprofit foundation

The tangle. A foundation’s website needed a new home, and nobody was quite sure what was inside its code.

What I did. I moved it to new hosting, then went through it page by page. All 24 pages got their own titles, so search engines and reports can finally tell them apart. A broken social feed was replaced and made to fit phones. And I removed old social media access keys left in the code, including two hidden in comments at the bottom of a file.

Now. It’s checked every 15 minutes, and a report every two months shows where visitors come from. Most of them are on phones, so that’s where every change gets tested first.

How I untangle things

  1. I listen first.

    Our first talk is about your week: what eats your time and what keeps breaking. No price list on the table yet.

  2. I find the loose end.

    Every mess has one thread that loosens the rest once you pull it. We fix that one first, and small.

  3. Everything stays in your name.

    Domains, accounts, logins and data are yours. I set them up for you and hand over every key.

  4. I stick around.

    Monthly care if you want it, and plain answers when something breaks at a bad time.

Why the double r?

solverr noun said like “solver”

  1. Someone who fixes it.
  2. Someone who comes back next month to check it stayed fixed.

See also: the S, which is a cable with a knot still in it. Every job starts that way.

A few things I won’t do

I won’t quote a price before I understand the problem, or put your website, domain or data under my name. I won’t sell you software you don’t need, hide a cost in the fine print, or explain things in jargon.

Got a knot?

Write it the way you’d say it out loud. You don’t need the right words. Finding them is my job.

Describe your tangle